Returns & Exchanges

At DREAM, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't perfect or you've changed your mind, we are here to ensure your shopping experience remains effortless.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

4

Ship and Refund

Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing