Frequently Asked Questions

Everything you need to know about your DREAM shopping experience.

What is the standard shipping time for my order?

Standard shipping typically takes 3 to 5 business days for domestic orders. International shipping can take between 7 to 14 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location.

Are your materials sustainably sourced?

At DREAM, we are committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we aim to reach 100% by 2025.

How can I track my package?

Once your order ships, you will receive an email with a unique tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer size guides for your clothing?

Yes, every product page features a detailed size chart with specific measurements to help you find your perfect fit.